This product is offered by Bicycles Online Australia pursuant to the Terms and Conditions and is shipped from our Australian Warehouse located in North Manly, NSW. Please see below shipping options for this product.

All orders received by 5pm AEST will usually be dispatched the following business day. If an order is placed on the weekend or public holiday, please note dispatch will usually be the next working day. For tracked shipments, please allow 12 hours for tracking to begin

Shipping of Bikes

Shipping of bikes and some other bulkier items is free to 97% of residences, however some remote postcodes do incur a surcharge. Please click here for a list postcodes and surcharges

Once your bike has been dispatched you will be issued a consignment number which you can use to track your parcel at www.directfreight.com.au. For estimated shipping times, click here. 

We do require a signature upon delivery, for this reason we recommend business addresses or where someone will be present on the day of delivery. You can leave special instructions (eg leave on porch) however you will need to assume all responsibility without a signature. 

We cannot ship to PO Boxes. For full shipping details click here.

Shipping of Parts, Accessories and Apparel from Australian Warehouse

There is free delivery available on all parts, accessories and apparel, Australia wide using our Australia Post or Fastway, no minimum order value required. Estimated delivery time is up to 4 to 9 business days depending on where you are located in Australia.

Please be advised that products under $30 might be shipped via untracked mail with Australia Post.

We do also offer Express Shipping for a small additional fee on parts, accessories and apparel orders. Estimated delivery time on Express Shipping is 1 to 4 business days.

This product comes with a 12 month Australia Wide Warranty. In the unlikely event that you require a warranty repair, we will collect your item, repair or replace it, then return it to you at no charge. It is a requirement of warranty that you keep the original packaging for transportation.

Learn more about our Warranty Policy.