Contact Us


Here at Bicycles Online, we pride ourselves on excellent customer service. Please feel free to get in contact with us via email, phone or live chat and we will do our best to help you with what you are looking for.
Sales & Product Enquiries
Call Us: (02) 8599 2209
Email: Fill out our contact form here
Customer Service Hours (Sydney Time - AEST)
Monday | 9am - 5pm |
Tuesday | 9am - 5pm |
Wednesday | 9am - 5pm |
Thursday | 9am - 5pm |
Friday | 9am - 5pm |
Saturday | Warehouse closed - Online orders only. Orders will be shipped the next business day. |
Saturday | 9am - 5pm (Online customer support via email, chat and phones only) |
Sunday | Closed |
Public Holidays | Closed - Online orders only. Orders will be shipped the next business day. |
Bicycles Online closes for the below holidays
Holiday |
New Year Day |
Australia Day |
Good Friday |
Easter Period |
Queen's Birthday |
Labour Day |
Christmas Day |
Boxing Day |
Note: Apart from Christmas, on other public holidays customer support via email, chat and phone are available from 9am - 5pm |
Warehouse Only - Not Open to the Public
Address: Unit 13, Allambie Grove Business Park, 25 Frenchs Forest Road, Frenchs Forest, NSW, Australia, 2086
ABN: 13 677 101 175