Contact Us

Here at Bicycles Online, we pride ourselves on excellent customer service. Please feel free to get in contact with us via email, phone or live chat and we will do our best to help you with what you are looking for. 


Phone - Customer Service: (02) 8599 2209

Address: Unit 13, Allambie Grove Business Park, 25 Frenchs Forest Road, Frenchs Forest, NSW, Australia, 2086 (Warehouse bike pickups only, 9am - 3.30pm) 

Please note on December 24th - warehouse pickups will be 9am to 12pm.

ABN: 13 677 101 175

Customer Service Hours (Australian Eastern Standard Time)

Days Opening Hours
Monday 9.30am - 6pm
Tuesday 9.30am - 6pm
Wednesday 9.30am - 6pm
Thrusday 9.30am - 6pm
Friday 9.30am - 6pm
Saturday / Sunday  Warehouse closed - Online orders only. Orders will be shipped next business day.
Public Holidays Closed

Closed 25th December, 26th December, 31st December and 1st January