Polygon Heist 5.0 - 29er Hybrid Commuter Bike

WAS $849.00 You Save $50.00

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The Polygon Heist 5.0 is one the most popular hybrid bikes in Australia and has been used by thousands of riders around the country ranging from weekend rides around the local fire trail to long distance touring.  Now, in its 6th generation, the Polygon Heist 5.0 continues to embrace its adventurous spirit heritage with a series of improvements designed to help you explore the outdoors on two wheels.

This new version now comes equipped with semi-knobby tyres and an improved front suspension fork boosting its light off-road credibility and improving rider comfort. The Suntour NCX is a trekking specific suspension fork. The travel is kept to an optimum 63mm, and the lowers are made from magnesium all engineered to keep the fork weight to a minimum. With the addition of a lockout lever, you will maintain efficiency whilst riding on paved roads or during steep ascents. The new Schwalbe Smart Sam 29 inch tyres are ideal for riders who are looking for a commuting bike on weekdays but also want to extend their riding terrain to rail trails, hard pack dirt roads or even on local bush fire roads.

The drivetrain has been updated to the latest Shimano Deore T6000 series, which now is fully optimized for touring and commuting bikes. It features 30 gears at your disposal, giving you ample range for any situation you might, or might not, have planned for. Hailed as Shimano's best value performance groupset, Shimano Deore provides a superb blend of durability, performance and also helps to keep the bike weight down when the hill points up.

To keep things in control, the Heist 5.0 comes equipped with Shimano Hydraulic Disc Brakes, delivering unprecedented stopping power and modulation on a bike at this price point. Hydraulic disc brakes are an amazing upgrade to have on any bike as it removes the need to pull hard on the brake levers to achieve the desired braking power. Maximum power is easily controlled with minimal input at the levers – allowing you to focus on the road ahead rather than worrying about whether you are going to stop in time or potentially lock up the wheels.

Finishing off the Polygon Heist 5.0 is a suite of quality and lightweight Entity alloy bars, stem and seatpost. The wheels are double wall alloy rims which provide added strength and durability. The gear cables now run inside the frame for a clean look and alloy pedals are included with the bike.

See the video below for last year's Polygon Heist 5.0. The video for this new bike will be out soon.


Key Features

  • Shimano Deore T6000 30 speed groupset
  • Super light Aluminium frame, with oversized headset
  • Suntour NCX-D-LO lockout suspension fork
  • Shimano M-365 hydraulic disc brakes
  • Double wall alloy 29" wheelset
  • Schwalbe Smart Sam 700x40c tyres
  • Lifetime warranty on frame
  • Full manufacturer’s warranty on parts
  • Weight 13.4kg (without pedals)


Model Comparison Chart


Heist 2

Heist 5

Forks SR Suntour NEX, Travel 63mm SR Suntour NCX-D-LO w/ Hydraulic Lockout, Travel 63mm
Weight 13.6kg 13.4kg
Frame ALX Alloy Hydroformed ALX Alloy Hydroformed
Drivetrain Shimano Altus Shimano Deore
Speed 24 Speed 30 Speed
Brakes Shimano M-315 Hydraulic Disc brakes Shimano M-355 hydraulic disc brakes
Price $549 $849

Bike stand included

Bike stand included




Giant Roam 1 Disc



Hybrid, Deore 30sp

Hybrid, Deore 30sp



AL6 Alloy Hybrid, 10x135mm, Hydroformed

AUXX Grade Aluminium



SR Suntour NCX-D-LO w/ Preaload Adjuster & Hydraulic Lockout Travel 63mm

SR Suntour NCX w/ Lock-Out, 63mm Travel



Entity Sport, Alloy, 700mm

Giant Connect, Alloy



Entity Sport, Alloy, 80mm(42-51cm), 100mm(53-56cm)

Giant Alloy



Internal Caged Bearing

Caged Bearings



Entity Saddle, Crmo Rail

Giant Contact, Crmo Rail



Entity Sport, Alloy, 27.2x350mm

Giant Connect, Alloy, 27.2



Shimano Deore FC-T6010, 48-36-26T 170mm(42-51cm), 175mm (53-56cm)

Shimano Deore T521 26/36/48



FP-980, Alloy


Polygon better


Shimano Hollowtech 2

Shimano Hollowtech 2







Shimano CS-HG500, 11-34T - 10 Speed

Shimano CS-HG50, 11-36T - 10 Speed

Giant better


Shimano Deore FD-T6000

Shimano Deore



Shimano Deore RD-T6000 SGS

Shimano Deore



Shimano Deore SL-T6000

Shimano Deore



Shimano BR-M365, Hydraulic

Shimano M365 hydraulic



Schwalbe Smart Sam 700x40c

Giant Crosscut 700x38c

Polygon better


Entity Double Wall Alloy Rims

Giant SX2, Double Wall



Stainless Steel Spokes

Stainless Steel



Alloy, 9x110mm

Alloy, 9x110mm



Alloy, 9x135mm

Alloy, 9x135mm



Yes (some regional and remote postcodes excluded)


 Polygon better



$1,199 (Source: Giant Aust website Jan 2018)

Polygon $350 less





Size A B C D E F G H I J K L M N O P Q
  Stack Reach Head Tube Angle Head Tube Length Head Tube Diameter Seat Tube Angle Seat Tube Length Top Tube Actual Top Tube Effective Front Center Fork Offset Rear Center BB Height to Ground BB Height Drop Stand Over Height Rear Wheel Axle Seatpost Size
46 615 371 69.5 105 50/44 74 430 541 560 632 N/A 450 289 65 721 135 27.2
51 617 401 69.5 125 50/44 74 500 571 590 653 N/A 450 289 65 773 135 27.2
53 635 410 69.5 140 50/44 74 530 586 605 679 N/A 450 289 65 800 135 27.2
56 654 415 69.5 165 50/44 74 560 594 615 705 N/A 450 289 65 828 135



We understand how important shipping is once you click "buy now", that's why we have the following policies

Australian Warehouse

All products are in stock and ready to ship from our Sydney warehouse (with the exception of preordered bikes, which have the dispatch date illustrated)

Next day dispatch

All orders received by 5 pm AEST will usually be dispatched the following business day. If an order is placed on the weekend or public holiday, please note dispatch will usually be the next working day. For tracked shipments, please allow 12 hours for tracking to begin.

Shipping of Parts, Accessories and Apparel

Economy Shipping

There is free delivery available on all small parcels Australia wide using tracked services of Australia Post or Fastway, no minimum order value required! Estimated delivery time is 4-9 business days. 

Express Shipping

We do also offer Express Shipping for a small additional fee on parts, accessories and apparel orders. Estimated delivery time on Express Shipping is 1 to 4 business days.

Shipping of Bikes

Shipping of bikes and other bulky goods is free to 85% of residences in Australia. However, some postcodes incur a surcharge starting from $29. 

Once shipped you will be issued a consignment number which can be used to track your parcel. We use Direct Freight Express for deliveries and you can track your delivery by calling 1300 347 397 or online at www.directfreight.com.au


We’re so confident that you’ll love our extensive range of bikes, that we’ll let you ride one as your own for a full 14 days and if you don’t like it, simply e-mail us at sales@bicyclesonline.com.au and we’ll pick it up from you, free of charge! Just make sure you keep the box so it can be re-used to send it back. Click here for more information. 

All of our bicycles come with a Free Pro Build valued at $99. This means that your bicycle will be pre built by our professional mechanics. For your convenience, safety and comfort all our bikes are fully assembled prior to delivery. The bike is then packaged back into a box for secure shipment.


When your bike arrives, all you have to attach is the front wheel, the handlebar and pedals, everything else has been done – the headset has been adjusted, wheels trued, pedals and seat post greased, brakes and gears calibrated, and the tyres have been pumped up (please note upon arrival, in some cases you may need to add more air to tyres).

Most companies simply sell you the bike as it comes from the factory, which will require significant know-how to get your bike on the road. Currently we are the only Australian company providing this service, and have the 14 day test ride to back it up.

Whilst your new bicycle will have already gone through our Pro Build process, you will still need to complete some minor final assembly steps when you take your bicycle out of its box.

Please follow the video playlist below to correctly complete the setup of your new bike:


Assembly Time:

  • 10-15min - You have assembled bikes before
  • 15-25min - You are mechanically handy
  • 30-40min - Never assembled a bike and working with tools isn't your thing


Unboxing your bike:

Start by carefully opening the top flap to expose the contents. You will see the bike with plenty of protective packaging and next to the rear wheel, the saddle & seatpost, a small cardboard box where your pedals, tools, bell and reflectors are. If you ordered any other products with the bike, it is likely they were placed on the bottom of the box as well. Remove all the loose items before pulling the bike out of the box and gently placing it on the floor.

Keep the box and all the protective packaging found on the bike in case you choose to change frame sizes, upgrade/downgrade the bike, or return the bike for a full refund under the 14 Day Test Ride Policy.

How to install a quick release front wheel:



Disc Brake Setup:


How to Install Handlebars and faceplate:


How to install pedals on your bike:


Congratulations on your Purchase

This bicycle is backed by a LIFETIME factory warranty on frame and full manufacturer’s warranty on parts. Lifetime warranty refers to the lifetime of the original owner.

Warranty is valid only for bicycle that has been properly and well-maintained under the following conditions:

Warranty includes:

  • All damaged or fractured or broken frame / fork / component which was caused by manufacturing or assembling error in factory.
  • Non functioning mechanism caused by manufacturing error in factory.

Warranty is NOT valid for:

  • Incorrect assembly, i.e pedals installed in the wrong crank arm. 
  • Normal degradation caused by frequent use, such as degrading brake shoe, deflated tire, etc
  • Surface defects, such as stained, marred, defaced, etc
  • Damaged caused by misuse or accident
  • Other damages which are not caused by factory error
  • Bicycle which has been sold to other party
  • Bicycle used in commercial, such as rented
  • Bicycle which has not been well-maintained

For any damages which is guaranteed by the brand as the first condition above, the brand will repair or replace damaged frame / fork / component with the one of the same brand or similar.

Warranty is valid for all Polygon and Marin bicycles to the original owner only, by showing the purchase invoice.  

To make a claim click here.

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