Shipping Delays From our Melbourne Ware House

We're currently experiencing a roughly 5 business day delay in shipping orders from our Melbourne warehouse. Our team members are working hard to ship all orders as fast as possible, but we're still a little behind. If you need your item by a special date please contact our team before making your purchase as we can advise which warehouse your item will ship from and if it is likely to be affected by this delay.

We kindly request a little more patience whilst we continue to keep up with the demand. We will ship your order as soon as we can, however please note we are shipping from oldest to newest placed and the number of orders dispatched each day may vary. This makes it impossible for us to predict exactly when your order will leave, however current timeline is an extra 5 business days from time of purchase until its dispatched. If you choose not to wait our team can facilitate a return and refund of your order.

You can view more about our shipping information here within our Help Centre or if you have any further concerns in regards to your order, please contact us here.

Thanks for your understanding.

Bicycles Online Team