Our Current Openings

Bicycle Mechanic

 

Email Marketing Specialist

 

 
 

 

 

 

 

Bicycle Mechanic

We’re on a mission that needs the right humans to help make it happen. We exist to help people discover and enjoy the awesome sport of cycling. Our aim at Bicycles Online is to be Australia’s #1 Online Bicycle Retailer and provide our customers with excellent service and support on our products.

We love to break through old norms, to get bikes and products to our customers quickly and to have a laugh through the good and challenging times. We also have heart and want to improve the environment that we all love to enjoy. 

While Australian founded in 2011, we’re global in our approach and presence and have fostered a culture where everyone can make a difference as we work together to make great things happen.

We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint. 

Bicycles Online are looking for an amazing Bike Mechanic to join our team. While we have over 80 staff located in 8 countries, this role is based in Frenchs Forest, in Sydney. Our team here works from Monday to Friday so that we can ride bikes on the weekend!

 

What Will You Do?

The bicycle mechanic is responsible for servicing and repairing returned bikes. As an online retailer, bicycles are returned for a number of reasons including warranty purposes. However, we do not provide ongoing servicing of bicycles for our retail customers. Typical duties involve identifying problems, developing and proposing solutions to mechanical defects and performing repairs to facilitate the return of the bike to the customer or preparing it for resale.

Duties may include:

  • Supporting the assessment, servicing, repair and resale of eBikes and the associated batteries and accessories;

  • Comprehensive service/maintenance of all bike components;

  • Assemble new and returned bicycles;

  • Install and adjust new componentry;

  • Install, repair and replace equipment and accessories;

  • Attend to the full range of minor and major bicycle repairs;

  • Input into warranty claims;

  • Managing stock of returned bikes;

  • Assistance with managing available warehouse space;

  • Maintaining a safe and effective work space;

  • Monitoring inventory.

 

What You’ll Have

To be eligible for this role we require full working rights in Australia. No formal education is mandatory for the job, but having a recognised qualification in bike maintenance is a big advantage.

Experience: 

  • Minimum of one year experience working as a bicycle mechanic;

  • Solid knowledge across a range of makes and models, including eBikes;

  • Proven ability to assess bikes to determine problems, solutions and the economic viability of repair or resale.

Skills:

  • Mechanical knowledge;

  • Practical skills;

  • Dexterity;

  • Time management;

  • Problem-solving;

  • Attention to detail;

  • Safe lifting techniques.

 

What will you get

  • Flexible working conditions with an amazing peer group

  • Generous discounts on bike products and accessories

  • The opportunity for career progression with a fast-growing international company

  • Good toast, ordinary coffee and a dog-friendly office

 

How to apply?

If this sounds like you, there’s no better time to join a team already full of awesome humans. Please send your resume and cover letter to jobs@bicyclesonline.com.au.

We appreciate how much effort is required to properly apply for a role. We commit to responding to all applicants with relevant skills and experience, but unfortunately will not be responding to candidates who do not meet the following criteria:

  • Permanent working rights in Australia;

  • 1+ years of experience as a Bicycle Mechanic.

Thanks also to the agencies for your interest in this role, but we are confident that we've got the process and candidates covered.

 
 
 
 
 
 
 
 
 

Email Marketing Specialist - Full Time

 

Bicycles Online exist to help people discover and enjoy the awesome sport of cycling. Our aim at Bicycles Online is to be Australia’s #1 Online Bicycle Retailer and provide our customers with excellent service and support on our products.

Bicycles Online are looking for an amazing Email Marketing Specialist to join our team. This marketing specialist would be responsible for planning, developing, implementing and maintaining our email marketing strategy and ensuring the business goals around customer conversions and click-throughs are met. 

While Australian founded in 2011, we’re global in our approach and presence and have fostered a culture where everyone can make a difference as we work together. We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint.

We have over 80 staff located in 8 countries. For this role, we would prefer a candidate to work from our Frenchs Forest Office. However, there's some flexibility for remote working. Our team here works from Monday to Friday so that we can ride bikes on the weekend!

 

What Will You Do?

As our Email Marketing Specialist, you will be accountable for managing our email communications for Australia and the USA including:

 

  • Creating and managing email marketing campaigns along with our internal team, overseeing all aspects of the campaigns from design, to writing, marketing and technical development.
  • Developing and implementing database cleaning, management and segmentation strategies for use in both email and other digital channels.
  • Generating and analyzing campaign data in order to identify strengths, weaknesses, subscriber patterns and habits to better optimize future campaigns.
  • Implementing personalization and automation based on the CRM segmentation and customer journey for more relevant emails.
  • Ensuring compliance with data privacy laws.
  • Developing dynamic mobile-optimized emails for varying screen sizes and light/dark UI themes.
  • Showing an understanding of CRM systems, integrations, triggers, webhooks and APIs
  • Developing and understanding consumer behaviour and opportunities for cross-selling.
  • Developing lead generation and re-engagement strategies and reaching specific subsets of the targeted audience.

 

 What You’ll Have

  • 3 or more years of experience in Email Marketing
  • Experience with main email providers, e.g. Klavyio, MailChimp and/or others (essential)
  • Tertiary qualification in Marketing or Business (an advantage)
  • Success in Email Marketing for an eCommerce business (an advantage)
  • Knowledge of database segmentation and cleaning tools
  • Proficient use of marketing automation technology
  • Knowledge of the latest digital marketing trends
  • Great interpersonal and communication skills
  • Strong people skills with team members and stakeholders are often remote
  • Strategic thinker able to identify long-term opportunities and trends
  • Research and analytical skills, with the ability to gather, collate and interpret data and trends (Google Analytics and SEMrush).
  • Highly computer literate with basic knowledge of popular content management systems and effective in using Google suit, Asana, Slack and Neto
 

 What you’ll get

  • The opportunity to help shape the Marketing agenda and direction of a surging business
  • Generous discounts on bike products and accessories
  • The opportunity for career progression with a fast-growing international company
  • Good toast, ordinary coffee and a dog-friendly office 
  • An element of flexibility, although an office presence in Frenchs Forest is required

 

How to apply?

If this sounds like you, there’s no better time to join a team already full of amazing people. Please send your resume and cover letter to jobs@bikesonline.com  by 31st September 2021.

We appreciate how much effort is required to properly apply for a role. We commit to responding to all applicants with relevant skills and experience, but unfortunately will not be responding to candidates who do not meet the following criteria:

  • Permanent working rights in Australia; 
  • 5 years of experience in Marketing roles; and
  • Relevant tertiary qualifications. 

Thanks also to the agencies for your interest in this role, but we are confident that we've got the process and candidates covered internally.