Our Current Openings

 

Workshop Mechanic 

 

Entity Cycling Product Manager

 

Human Resources Manager

 

Customer Service Manager

 

Accounting Manager

 

 

 

Workshop Mechanic (full-time)

At Bicycles Online we believe that cycling should be accessible to everyone. We have been in operation for 10 years and are the largest direct to consumer bicycle retail business in Australia, we also have a fast-growing presence in the USA market.

About Bicycles Online

  • Founded in 2011, currently employ 50 people
  • Headquartered in a new high-tech Frenchs Forest complex, NSW Australia.
  • We also have operations in California, Philippines and Singapore
  • Bicycles Online has won numerous awards including being featured on BRWs Fast Starters list and a finalist in the Telstra Australian Business Awards.

What Will You Do?

As a workshop mechanic, you will be accountable for getting returned bikes, ready for resale.

  • Identifying faults and cosmetic blemishes
  • Replacing parts and tuning components
  • Sourcing replacement parts
  • Repackaging bikes ready for transport
  • Listing products on the website and tracking jobs
  • Assisting the warranty department with claims
  • Providing feedback on bike range and design improvements.

You will be reporting to the workshop manager, and will be provided with a uniform, Park tools - including the state-of-the-art electronic bike lift.  

 

Why You’ll Love It Here

  • Work with other smart, ambitious people who have a can-do attitude and love to ride bikes
  • Great staff benefits and incentives
  • A generous learning budget so you can master new skills
  • We have huge internal career opportunities with our international footprint, and a history of promoting from within.

What We Believe In

  • Creating a friendly work environment – you should enjoy where you work
  • Taking responsibility
  • Continual learning and growth
  • Developing and following processes

What You’ll Have

  • Excellent organisational skills and acute attention to detail
  • Strong bicycle fault finding and problem-solving skills
  • Ability to multi-task and work under pressure or tight deadlines
  • Ability to work, and communicate, with a broad range of invested parties (suppliers, customers, and internal staff)
  • 2+ years in a bicycle workshop environment or competent home mechanic.
  • Familiarity with working with MS Office, Gmail and other project management software

Who Will You Work With?

Our Bicycles Online team is small now, but it’s growing. There are currently 50 people in the team. We asked 2 of them to share their thoughts on our company and here’s what they said:

“I enjoy the challenges I am presented with, as I get to solve them with independence and authority – all, in a relaxed and friendly environment”- Serena (Customer Service)

“Bicycles Online has given me the opportunity to develop skills in marketing, online retail and now purchasing. It is a great place to work! - Andre (Purchasing)

How to apply?

Please send your resume and cover letter to jobs@bicyclesonline.com.au

 

 

 

 

Entity Cycling Product Manager (full-time)

At Bicycles Online we believe that cycling should be accessible to everyone. We have been in operation for 10 years and are the largest direct to consumer bicycle retail business in Australia, we also have a fast-growing presence in the USA market.

Entity is our in-house parts and accessories brand and is sold internationally in 9 countries, as well as being specified as original equipment on multiple bike brands.

About Bicycles Online

  • Founded in 2011, currently employ 50 people
  • Headquartered in a new high-tech Frenchs Forest complex, NSW Australia.
  • We also have operations in California, Philippines and Singapore
  • Bicycles Online has won numerous awards including being featured on BRWs Fast Starters list and a finalist in the Telstra Australian Business Awards.

What Will You Do?

The Entity Cycling product manager will be accountable for driving and managing the Entity brand. This will include

  • Identifying product opportunities and new markets
  • Developing products with design teams and factories
  • Working with graphics department on packaging,
  • Arranging freight consolidation with our trading companies.
  • Oversee invoicing and negotiating payment terms.
  • Manage the marketing and promotional activities

Whilst reporting to the Managing Directors, you will essentially be managing your own business, with your own P&L, together with the great support of the Bicycles Online infrastructure.

The ideal candidate will have proven success working in a fast-paced startup environment, has a broad understanding of bicycle accessories coupled with an acute attention to detail, and understands the unique challenges and opportunities presented by a constantly changing environment.

 

Why You’ll Love It Here

  • Work with other smart, ambitious people who have a can-do attitude and love to learn new skills
  • Great staff benefits and incentives
  • A generous learning budget so you can master new skills

What We Believe In

  • Creating a friendly work environment – you should enjoy where you work
  • Taking responsibility
  • Continual learning and growth
  • Developing and following processes

What You’ll Have

  • Self-starter, independent thinker with the ability to thrive in a dynamic and fast-paced environment
  • Strong analytical and problem-solving skills
  • Ability to multi-task and work under pressure or tight deadlines
  • Excellent organisational skills
  • Ability to work, and communicate, with a broad range of invested parties.
  • An understanding of what makes a great bicycle accessory
  • Industrial design, product development experience and graphic design skills are preferred but not essential.

Who Will You Work With?

Our Bicycles Online team is small now, but it’s growing. There are currently 50 people in the team. We asked 2 of them to share their thoughts on our company and here’s what they said:

“I enjoy the challenges I am presented with, as I get to solve them with independence and authority – all, in a relaxed and friendly environment”- Serena (Customer Service)

“Bicycles Online has given me the opportunity to develop skills in marketing, online retail and now purchasing. It is a great place to work! - Andre (Purchasing)

How to apply?

Please send your resume and cover letter to jobs@bicyclesonline.com.au

 

 

 

 

Human Resources Manager (part-time)

At Bicycles Online we believe that cycling should be accessible to everyone. We have been in operation for 10 years and are the largest direct to consumer bicycle retail business in Australia, we also have a fast-growing presence in the USA market, with more international markets in our sights.

About Us

  • Founded in 2011, currently employ 50+ people
  • Headquartered in a new high-tech Frenchs Forest Complex
  • We also have operations in California, Philippines and Singapore
  • Bicycles Online has won numerous awards including being featured on BRWs Fast Starters list and a finalist in the Telstra Australian Business Awards.

What Will You Do?

The Human Resources Manager will be responsible for driving and managing the human resource function within the Bicycles Online group. Reporting to the Managing Directors, your role will include:

  • Providing day to day management of the human resource functions whilst providing leadership and management advice to the entire team
  • Providing insight and management of the overall HR strategy which integrates with the overall business strategy
  • Working closely with the Managing Directors and department heads to ensure the values of the company are communicated effectively at all levels
  • Keeping up to date with changes in employment legislation and updating policies and procedures accordingly
  • Management of learning and development, oversee employee inductions and update and develop training methods as required
  • Management of talent acquisition, support future growth to build quality and depth in all teams
  • Working closely with the Managing Directors to provide advice on performance management, recruitment, on boarding and staff retention
  • Work with the management team to recommend and implement improvements to productivity and increasing efficiencies

This position offers amazing flexibility, we are looking for someone to start in the role 3 or 4 days per week and are negotiable on the days and hours. This role would suit a Mum/Dad returning to work or currently seeking a part time position with the role expected to grow over time.

Why You’ll Love It Here

  • Work with other smart, ambitious people who have a can-do attitude and love to learn new skills
  • Great staff benefits and incentives
  • A generous learning budget so you can master new skills

What We Believe In

  • Creating a friendly work environment – you should enjoy where you work
  • Taking responsibility
  • Keep learning and growing
  • Developing and following processes

What You’ll Have

  • Self-starter, independent thinker, commitment to having a huge positive impact on the organization
  • Ability to thrive in a dynamic and fast-paced environment
  • Ability to multi-task and work under pressure or tight deadlines
  • Team player
  • 3+ years human resource management experience
  • Relevant human resource tertiary qualifications required
  • Strong understanding of the laws and regulations regarding relevant employment awards
  • Experience in developing profitable strategies and implementing company vision
  • Exceptional people management, communication and negotiation skills
  • Knowledge of Xero and Microsoft office applications

Who Will You Work With?

Our Bicycles Online team is small now, but it’s growing. There are currently 50+ people in the team. We asked 2 of them to share their thoughts on our company and here’s what they said:

“I enjoy the challenges I am presented with, as I get to solve them with independence and authority – all, in a relaxed and friendly environment”- Serena (Customer Service)

“Bicycles Online has given me the opportunity to develop skills in marketing, online retail and now purchasing. It is a great place to work! - Andre (Purchasing)

 

How to apply?

Please send your resume and cover letter to jobs@bicyclesonline.com.au

 

 

 

Customer Service Manager (full-time)

At Bicycles Online we believe that cycling should be accessible to everyone. We have been in operation for 10 years and are the largest direct to consumer bicycle retail business in Australia, we also have a fast-growing presence in the USA market, with more international markets in our sights.

About Us

  • Founded in 2011, currently employ 50+ people
  • Headquartered in a new high-tech Frenchs Forest Complex
  • We also have operations in California, Philippines and Singapore
  • Bicycles Online has won numerous awards including being featured on BRWs Fast Starters list and a finalist in the Telstra Australian Business Awards.

What Will You Do?

The Customer Service Manager will be responsible for driving and managing the outsourced Customer Service Team for the Bicycles Online Australia business. Reporting to the Operations Manager, your role will include:

  • Recruit and train Customer Service Staff members
  • Providing day to day management of the Customer Service Team
  • Develop and Review policies, programs and procedures for improving the efficiency and effectiveness of the Customer Service function
  • Manage, develop and motivate Customer Service Staff
  • Ensure staff are highly trained to keep our high Customer Satisfaction rating
  • Provide business directors with actionable and clear Monthly Reporting on Australian customer service department
  • Monitor and respond to online customer reviews with focus on creating a positive and engaging business profile.
  • Ability to identify common issues and delegate to the corresponding teams

Why You’ll Love It Here

  • Work with other smart, ambitious people who have a can-do attitude and love to learn new skills
  • Great staff benefits and incentives
  • A generous learning budget so you can master new skills

What We Believe In

  • Creating a friendly work environment – you should enjoy where you work
  • Taking responsibility
  • Keep learning and growing
  • Developing and following processes

What You’ll Have

  • Self-starter, independent thinker, commitment to having a huge positive impact on the organization
  • Ability to thrive in a dynamic and fast-paced environment
  • Ability to multi-task and work under pressure or tight deadlines
  • Team player
  • 3+ years Customer Service Experience
  • Bike knowledge is a bonus but not necessary
  • Exceptional people management and communication skills

Who Will You Work With?

Our Bicycles Online team is small now, but it’s growing. There are currently 50+ people in the team. We asked 2 of them to share their thoughts on our company and here’s what they said:

“I enjoy the challenges I am presented with, as I get to solve them with independence and authority – all, in a relaxed and friendly environment”- Serena (Customer Service)

“Bicycles Online has given me the opportunity to develop skills in marketing, online retail and now purchasing. It is a great place to work! - Andre (Purchasing)

 

How to apply?

Please send your resume and cover letter to jobs@bicyclesonline.com.au

 

 

 

 

Accounting Manager (part-time)

At Bicycles Online we believe that cycling should be accessible to everyone. We have been in operation for 10 years and are the largest direct to consumer bicycle retail business in Australia, we also have a fast-growing presence in the USA market, with more international markets in our sights. 

About Us

  • Founded in 2011, currently employ 50+ people

  • Headquartered in a new high-tech Frenchs Forest Complex

  • We also have operations in California, Philippines and Singapore

  • Bicycles Online has won numerous awards including being featured on BRWs Fast Starters list and a finalist in the Telstra Australian Business Awards.

What Will You Do?

The Accounting Manager will be responsible for a number of critical financial and management accounting processes within the Bicycles Online group. Reporting to the Financial Controller and supported by two accountants, your role will include:

  • Managing the month-end accounting process, reconciliations and compliance

  • Preparation of monthly financial reports and management reporting analysis

  • Financial operations processes for order to cash, accounts payable & payroll

  • Treasury cash management with our AU, Singapore and US banking partners

  • Develop, improve and maintain all financial accounting policies and procedures

  • Streamlining our subscription and recurring credit card payments and reporting 

  • Ensure system integrations, controls, policies and procedures are implemented and the accuracy and integrity of financial and accounting information is maintained

  • Drive business process improvements around operating costs, controls, reporting

  • Vendor management with service providers, suppliers, vendors and contractors

  • Providing a high level of customer service to internal stakeholders in the US and AU 

 

This position offers amazing flexibility, we are looking for someone to start in the role 3 or 4 days per week and are negotiable on the days and hours. This role would suit someone currently seeking a part time position with the expectation to grow over time.

Why You’ll Love It Here

  • Work with other smart, ambitious people who have a can-do attitude and love to learn new skills

  • Great staff benefits and incentives

  • A generous learning budget so you can master new skills

What We Believe In

  • Creating a friendly work environment – you should enjoy where you work

  • Taking responsibility

  • Keep learning and growing

  • Developing and following processes

What You’ll Have

  • CA/CPA preferred, finance or accounting tertiary qualification required

  • 5+ years of relevant experience in commercial and/or chartered accountancy

  • Broad exposure to business with a key focus on details and accuracy

  • Experience with multiple overseas entities, intercompany invoicing and reconciliation 

  • Team player, self-starter, independent thinker, commitment to having a positive impact

  • Ability to thrive in a dynamic and fast-paced environment

  • Ability to multi-task and work under pressure or tight deadlines

  • Strong people and communication skills with attention to details

  • Expert knowledge of SMB accounting software (Xero) and related banking integrations

  • Strong spreadsheet data analysis skills and interest in problem solving 

Who Will You Work With?

Our Bicycles Online team is small now, but it’s growing. There are currently 50+ people in the team. We asked 2 of them to share their thoughts on our company and here’s what they said:

“I enjoy the challenges I am presented with, as I get to solve them with independence and authority – all, in a relaxed and friendly environment”- Serena (Manager)

“Bicycles Online has given me the opportunity to develop skills in marketing, online retail and now purchasing. It is a great place to work! - Andre (Director of Operations - USA)

 

How to apply?

Please send your resume and cover letter to jobs@bicyclesonline.com.au

 

 

 

 

 

Currently, these are the only positions available, however we always love hearing from people that would be interested in joining the Bicycles Online team. Please send us your resume to jobs@bicyclesonline.com.au and we can get in touch if we have any upcoming positions.