Our Current Openings

Bicycle Mechanic

 

Email Marketing Coordinator

 

Human Resources Coordinator

 

 

 

 

 

 

Bicycle Mechanic

We’re on a mission that needs the right humans to help make it happen. We exist to help people discover and enjoy the awesome sport of cycling. Our aim at Bicycles Online is to be Australia’s #1 Online Bicycle Retailer and provide our customers with excellent service and support on our products.

We love to break through old norms, to get bikes and products to our customers quickly and to have a laugh through the good and challenging times. We also have heart and want to improve the environment that we all love to enjoy. 

While Australian founded in 2011, we’re global in our approach and presence and have fostered a culture where everyone can make a difference as we work together to make great things happen.

We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint. 

Bicycles Online are looking for an amazing Bike Mechanic to join our team. While we have over 80 staff located in 8 countries, this role is based in Frenchs Forest, in Sydney. Our team here works from Monday to Friday so that we can ride bikes on the weekend!

 

What Will You Do?

The bicycle mechanic is responsible for servicing and repairing returned bikes. As an online retailer, bicycles are returned for a number of reasons including warranty purposes. However, we do not provide ongoing servicing of bicycles for our retail customers. Typical duties involve identifying problems, developing and proposing solutions to mechanical defects and performing repairs to facilitate the return of the bike to the customer or preparing it for resale.

Duties may include:

  • Supporting the assessment, servicing, repair and resale of eBikes and the associated batteries and accessories;

  • Comprehensive service/maintenance of all bike components;

  • Assemble new and returned bicycles;

  • Install and adjust new componentry;

  • Install, repair and replace equipment and accessories;

  • Attend to the full range of minor and major bicycle repairs;

  • Input into warranty claims;

  • Managing stock of returned bikes;

  • Assistance with managing available warehouse space;

  • Maintaining a safe and effective work space;

  • Monitoring inventory.

 

What You’ll Have

To be eligible for this role we require full working rights in Australia. No formal education is mandatory for the job, but having a recognised qualification in bike maintenance is a big advantage.

Experience: 

  • Minimum of one year experience working as a bicycle mechanic;

  • Solid knowledge across a range of makes and models, including eBikes;

  • Proven ability to assess bikes to determine problems, solutions and the economic viability of repair or resale.

Skills:

  • Mechanical knowledge;

  • Practical skills;

  • Dexterity;

  • Time management;

  • Problem solving;

  • Attention to detail;

  • Safe lifting techniques.

 

What will you get

  • Flexible working conditions with an amazing peer group

  • Generous discounts on bike products and accessories

  • The opportunity for career progression with a fast growing international company

  • Good toast, ordinary coffee and a dog friendly office

 

How to apply?

If this sounds like you, there’s no better time to join a team already full of awesome humans. Please send your resume and cover letter to jobs@bicyclesonline.com.au.

We appreciate how much effort is required to properly apply for a role. We commit to responding to all applicants with relevant skills and experience, but unfortunately will not be responding to candidates who do not meet the following criteria:

  • Permanent working rights in Australia;

  • 1+ years of experience as a Bicycle Mechanic.

Thanks also to the agencies for your interest in this role, but we are confident that we've got the process and candidates covered.

 
 
 
 
 
 
 
 
 

Email Marketing Coordinator - Full Time

 

We’re on a mission that needs the right humans to help make it happen. We exist to help people discover and enjoy the awesome sport of cycling. Our aim at Bicycles Online is to be Australia’s #1 Online Bicycle Retailer and provide our customers with excellent service and support on our products.

Bicycles Online are looking for an amazing Email Marketing Coordinator to join our team. This marketing guru would be responsible for planning, developing, implementing and maintaining our email marketing strategy and ensuring the business goals around customer conversions and click-throughs are met. 

While Australian founded in 2011, we’re global in our approach and presence and have fostered a culture where everyone can make a difference as we work together. We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint.

We have over 70 staff located in 5 countries. For this role, we would prefer a candidate in a compatible time zone to Sydney Australia. Our team here works from Monday to Friday so that we can ride bikes on the weekend!

 

What Will You Do?

As our Email Marketing Coordinator you will be accountable for managing our email communications for Australia and the USA including:

  • Managing and building an overall email marketing and lead generation strategy
  • Running regular campaigns, using customer segmentation and smart lists
  • Analysing product reports and out of stock notifications in order to find campaign opportunities
  • Creating and designing various email templates
  • Working with the creative, product, marketing teams in order to create campaigns
  • Analyzing campaigns results to gain smart insights
  • Developing and presenting reports on a monthly basis
  • Creating and managing Opt-In campaigns, email automation, and A/B tests
  • Managing email & SMS communications from other softwares used internally

 

 What You’ll Have

  • Proven work experience as an Email Marketing Manager or Digital Marketing specialist
  • Broad experience with HTML and email marketing platforms. We are currently using SmartrMail, but would like to migrate in the future for a more complete platform (e.g. Klaviyo)
  • Proficiency in marketing automation technology
  • Knowledge of Google Analytics
  • Familiarity with analytical and database tools
  • Excellent written communication and good copywriting skills
  • Strong project management skills
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Critical thinker and problem-solving skills
  • An all-round team player

 

How to apply?

If this sounds like you, there’s no better time to join a team already full of awesome humans.

Please send your resume and cover letter to jobs@bicyclesonline.com.au

 
 
 
 
 
 
 
 
 

Human Resources Coordinator

 

If you’re an HR guru who thinks outside of the box and you are looking to join a rapidly growing global organisation, raise your hand!

Bicycles Online are on a mission to help people discover and enjoy the awesome sport of cycling. Our aim is to be Australia’s #1 Online Bicycle Retailer and provide our customers with excellent service and support on our products.

We love to break through old norms, to get bikes and products to our customers quickly and to have a laugh while we do it. We also have heart and want to improve the environment that we all love to enjoy.

While Australian founded in 2011, we’re global in our approach and presence and have fostered a culture where everyone can make a difference. We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint.

Bicycles Online are looking for a Human Resources Coordinator to join our team. While we have over 80 staff located in 8 countries, this role is based in Frenchs Forest in Sydney. We offer flexibility, but this is not a remote opportunity.

 

What Will You Do?

The Human Resources Coordinator will be a key contact for both employees and leaders, providing support and advice across the employee lifecycle. We are calling out for a generalist and as we grow rapidly, recruitment skills are key. The ability to build strong relationships, positively influence culture and automate processes are also important. The role reports to the Human Resources Director and responsibilities include:

  • Supporting the interpretation and adherence to appropriate industrial agreements.
  • Providing advice, coaching, feedback and support to facilitate effective performance and development needs and conversations.
  • Contributing to the establishment and implementation of an electronic HR Information System
  • Assisting the HR Director to identify, establish, improve and maintain HR policies and processes
  • Implementing and continuously improving the WHS system
  • Coordinating the Employee Benefit Share Program
  • Monitoring industry information and updates to ensure compliance
  • Providing assistance with recruitment, onboarding and training development activities and processes
  • Supporting the automation of processes between the HR and Finance teams
  • Enhancing and contributing to organisation culture in a remote and geographically dispersed workforce

 

 What You’ll Have

To be eligible for this role we require full and permanent working rights in Australia. Our ideal team member will also have:

  • Tertiary qualification in Human Resources (essential)
  • AHRI accreditation (preferred)
  • 3 or more years of experience in Human Resources
  • Experience supporting overseas entities (US in particular) or a rapidly growing business (an advantage)

 

 What you’ll get

  • The opportunity to help shape the HR agenda and culture of a surging business
  • Generous discounts on bike products and accessories
  • The opportunity for career progression with a fast growing international company
  • Good toast, ordinary coffee and a dog friendly office
  • An element of flexibility, although an office presence is definitely required

 

How to apply?

If this sounds like you, there’s no better time to join a team already full of awesome humans. Please send your resume and cover letter to  jobs@bikesonline.com by 31 July 2021.

We appreciate how much effort is required to properly apply for a role. We commit to responding to all applicants with relevant skills and experience, but unfortunately will not be responding to candidates who do not meet the following criteria:

  • Permanent working rights in Australia; and
  • 3 years of experience in a generalist Human Resources role
  • Tertiary qualifications in Human Resources

Thanks also to the agencies for your interest in this role, but we are confident that we've got the process and candidates covered.