Here at Bicycles Online we understand that a bicycle is more than a "one-off" purchase, and hence provide complete expert post sale support.
So if you are unsure of how to assemble your bike, or don't know where to take you bike to get it serviced, this is the section to help you.
New Bicycle Assembly Support
Each bike has specific video assembly instructions at the bottom of the product page. Just go to the relevant product page.
For more detailed instructions please see this link.
New Bicycle Assembly Support
Service Network
Here at Bicycles Online we have a nationwide service network that provides a list of reputable workshops to complete any servicing requirements.
Bicycles Online Service Network
Warranty Claims
Bicycles are mechanical devices and occasionally, manufacturers defects can occurr. We aim to ensure that the process is managed swifty and efficiently.
Click this link for more information.
Warranty Claim Assistance
Product Manuals
See this link for all product manuals, or link to product manuals for all the relevant components on the bike
Replacement Product Guide/Manual Downloads
FAQ
Exactly as it sounds, all the answers to frequently asked questions. See this link
FAQ & Troubleshooting Support
About
Our service department team leader is Tom Sanders. The Service Department operates Mon-Fri 9am-5pm.
This service section is designed only for Bicycles Online customers and specific products. We do not perform general repairs on other manufacturer or supplier equipment.
To contact service today CLICK HERE
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