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Service

Here at Bicycles Online we understand that a bicycle is more than a "one-off" purchase, and hence provide complete expert post sale support.

Our service department team leader is Tom Sanders. The Service Department operates Mon-Fri 9am-5pm. 

This service section is designed only for Bicycles Online customers and specific products. We do not perform general repairs on other manufacturer or supplier equipment.

To contact service today CLICK HERE 

New Bicycle Assembly Support

Each bike has specific video assembly instructions at the bottom of the product page. Just go to the relevant product page.

For more detailed instructions please see this link

New Bicycle Assembly Support

Service Network 

Here at Bicycles Online we have a nationwide service network that provides a list of reputable workshops to complete any servicing requirements. 

Bicycles Online Service Network 

Warranty Claims

Bicycles are mechanical devices and occasionally, manufacturers defects can occurr. We aim to ensure that the process is managed swifty and efficiently. 

Click this link for more information. 

Warranty Claim Assistance

FAQ

Exactly as it sounds, all the answers to frequently asked questions. See this link

FAQ & Troubleshooting Support

 

 

 

 

 


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