The term 'Bicycles Online' or 'us' or 'we' refers to the owner of the website whose registered office is Shop 6 / 54 West Esplanade, Manly, NSW, Australia.
Our company registration number is 86 127 322 847.
The term 'you' refers to the user or viewer of our website.
For information on returns click here
Shipping and Delivery
For information on shipping and delivery click here
For orders placed from within Australia, prices include GST (Goods and Services Tax). GST does not apply to orders that are to be shipped outside Australia.
If you select a currency or a delivery country outside of Australia., prices will be displayed GST free. Please note that local tax and customs duty may apply. For full details please consult your local Customs office.
Whilst we do our best to ensure prices are up to date and correct, errors may occur and in this case you will be contacted before your order is shipped.
All of our bicycles arrive 95% assembled. The end customer will still be required to attach the front wheel, turn handlebars and put on pedals. Everything else is done including the headset adjusted, wheels trued, pedals and seat post greased, brakes and gears calibrated, even the tyres have been pumped up to the correct pressure.
Please note: if you are having difficulty completing the final assembly of your bike, we recommend you seek the services of a qualified bicycle mechanic.
Bicycles Online accept most major credit cards for online orders. You will be asked to enter your card details and the name and the address of the card holder when you place the order. These details will be checked and we may hold an order until we receive the correct details. You will be contacted if we find the card or address details to be incorrect.
The processing of payment for orders placed on a weekend or a Public holiday will not begin until the next working day.
Bicycles Online updates the availability of the entire stock list several times a day. Items that are 'Out Of Stock' will be displayed as such. In the rare event of a problem with availability of a product marked 'In Stock', we will contact you. You may then wish to cancel the order or wait until the item becomes available.
Out of stock
There are instances when products become temporarily 'Out Of Stock', and these products are marked as such in the site. If a product is out of stock, you can pre order the item and we will send to you as soon as we have the product back in stock. We will normally advise on the product page, how long we expect it to take to have the product back in stock.
Ownership of Information
Bicycles Online creates the majority of pictures and descriptions for the website. This information is copyright of Bicycles Online and may not be used by any other party without express permission of Bicycles Online. The Bicycles Online website is provided for use only for viewing by our customers. Taking of any content or prices by automated processes, such as spidering, will be deemed as a breach of copyright and is expressly forbidden except where specifically agreed with Bicycles Online or where Bicycles Online had expressly requested the process.
Accuracy of Information
Bicycles Online aims to have accurate pictures and descriptions of all its products. However, we are only human and mistakes do occur so let us know if you see or read something that isn’t correct. If you have purchased something based on a picture or description on the website which turns out to be incorrect we will be happy to replace or refund the product (unused).
Bicycles Online disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.
All pictures, material, code, intellectual property and descriptions are the property of Bicycles Online. It may not be copied or used without the express permission of Bicycles Online.