Limited stock available at this price. Pre order now to secure yours. Dispatch will be 13th May 2014
NEED SOME ADVICE? Speak to one of our gearheads
Polygon is clearing out last seasons stock from their warehouse and are offering an exclusive deal on the 2012/13 Heist 5.0 Hybrid bike.
The Heist 5.0 is the top of the line hybrid commuter bike from Polygon in 2013. It is designed for the serious urban commute or weekend adventure, it features the durable Shimano Deore mountain bike / trekking drive train, Tektro Draco hydraulic disc brakes and the lightweight and fast Rigida 700c road bike wheels.
Check out the below video for full details:
Shimano Deore 30 speed
Super light Aluminium frame, with oversized headset
Shipping of bikes is free to 97% of residences, however some remote postcodes incur a surcharge. Please click here for a list postcodes and surcharges
Once your order is placed we require one business day before the bike can be shipped. For estimated shipping times, click here.
We do require a signature upon delivery, for this reason we recommend business addresses or where someone will be present on the day of delivery. You can leave special instructions (eg leave on porch) however you will need to assume all responsibility without a signature.
We cannot ship to PO Boxes.For full shipping details click here.
14 Day Test Ride
We’re so confident that you’ll love our extensive range of bikes, that we’ll let you ride one as your own for a full 14 days and if you don’t like it, simply e-mail us at firstname.lastname@example.org and we’ll pick it up from you, free of charge! Just make sure you keep the box so it can be re-used to send it back. Click here for more information.
Free Pro Build valued at $99
All of our bicycles come with a Free Pro Build valued at $99. This means that your bicycle will be pre built by our professional mechanics here in our Australian warehouse. For your convenience, safety and comfort all our bikes are fully assembled and test ridden prior to delivery. The bike is then packaged back into a box for secure shipment.
When your bike arrives, all you have to attach is the front wheel, handlebar and pedals, everything else has been done – the headset has been adjusted, wheels trued, pedals and seat post greased, brakes and gears calibrated, even the tyres have been pumped up to the correct pressure.
Most companies simply sell you the bike as it comes from the factory, which will require significant know-how to get your bike on the road. Currently we are the only Australian company providing this service, and have the 14 day test ride to back it up.
All the tools required to assemble the bike are included.
If you are unsure of how to assemble this bike after viewing the instruction videos above, we recommend you ask for help from someone with knowledge of how to use basic hand tools.
Please note, that all bicycles whether purchased online or instore, are mechanical devices and need to be serviced regularly to ensure proper functioning.
All Polygon bicycles are backed by a 5 year factory warranty on frames and a 2 year supplier warranty on parts.
Warranty is valid only for bicycle that has been properly and well-maintained under the following conditions:
All damaged or fractured or broken frame / fork / component which was caused by manufacturing or assembling error in factory.
Non functioning mechanism caused by manufacturing error in factory.
Warranty is NOT valid for:
Incorrect assembly, i.e pedals installed in the wrong crank arm.
Normal degradation caused by frequent use, such as degrading brake shoe, deflated tire, etc
Surface defects, such as stained, marred, defaced, etc
Damaged caused by misuse or accident
Other damages which are not caused by factory error
Bicycle which has been sold to other party
Bicycle used in commercial, such as rented
Bicycle which has not been well-maintained
For any damages which is guaranteed by Polygon as the first condition above, Polygon will repair or replace damaged frame / fork / component with the one of the same brand or similar.
Warranty is valid for all Polygon bicycles to the original owner only, by showing the purchase invoice.
Nice bike and what I anticipated performance wise. Little disappointed with the position of the RHS gear changer. There is not enough room to get a full grip in the right handle bar.
Great value for money
Posted by Dave on 3rd Jul 2013
I ordered the bike on Tuesday and received it on Thursday. It came exactly as specified and was simple to assemble. Rides well and has very good gear and frame finish for a bike at this price.
great value for money
Posted by Christian on 25th Jun 2013
Bike arrived very quickly and it was relatively easy to assemble. However i did have a few issues with the front tire and it scraping a little on the front disc brake. I had a friend of mine who is better than me at bikes (he bought one off you guys too) and he wasn't able to fix it for me so I am now taking it to the local bike shop to get the wheel aligned properly. I suppose this is the only down side as i'll have to fork out for getting this wheel issue sorted. That and the fact that the seat is so damn hard and uncomfortable. Having said that, the bike looks great and rides well (i only took it for a small spin around the block as i don't want to damage the disc brake). Maybe i have the same problem as the 4th review on this page? It's really light to carry around too which is excellent. Would definitely recommend this bike.
Love this bike
Posted by Unknown on 19th Jun 2013
A beautiful piece of machinery. Perfect for. Riding on rail trails. Love the shimonoseki delore .
Quality and Value
Posted by Roger on 24th May 2013
Thanks to James, Jake and all the staff at Bikes Online. Originally purchased a road bike after not riding for many years and soon realised that the body is not as forgiving as it use to be. True to their return policy and after chatting with the staff, I decided to exchange it for the Heist 5.0 and couldn't be happier. Such as smooth comfortable ride and a great all round bike with quality components at an excellent price.
Here I go
Posted by John V on 21st May 2013
Very happy with bike. Delivery firm forgot to load onto truck, so had it delivered by car!!! Appeared to be slightly out of alighnment, but fixed.
Saddle on the hard side compared to my old bike
great bike to ride - but tire problems!
Posted by Unknown on 14th May 2013
I found this bike enjoyable to ride - gears transitioned well and the seat was nice and comfortable. However, I noticed that the front tire was not spinning in a uniform manner, like there was a bump every revolution. When I took this to my local bike store, they said that the fault came from the tire manufacturing company. Is there any way I could get a replacement front tire?
Thank you for the review, we are glad that you like the bike. We agree it has great gears and saddle! In regards to the front tyre, this is a fairly common problem (with all bike brands) but also very easily fixed. It is usually occurs when the tyre is pumped from flat. Unfortunately we didnt have anyway to contact you directly, so please give us a call.
great product, not so great service
Posted by Unknown on 19th Mar 2013
I bought the polygon heist and it is a great bike for trail riding and light mountain biking. Unfortunately the frame size is too small. I'm 5 8 so if you are on the cusp like me, get a large frame. The guys at bicycles online wouldn't let me exchange, so they've lost my future business
Thanks for the review - we do appreciate all responses. Its great to hear that you do like the quality of the bike. In regards to exchanges/refunds - we do offer a no questions asked 14 day trial period. This period is usually enough for most of our customers to evaluate the purchase, and customers are welcome to contact us anytime within that period to have it returned/exchanged at no expense to them. It is one of the most generous return policies in the market.
Unfortunately however when the return/exchange is outside of this time frame, especially numerous months, we cannot accept them.
Nice buy, great ride!
Posted by Scott. on 18th Mar 2013
This really is a nice bike. It rides very well and I'm very happy with it and the price was good too.
I had a small problem with the bike being a bit misaligned due to shipping but Bicycles Online helped me over the phone and when they figured it out, paid for a quick alignment at my local bike shop. This was a little time consuming and I didn't ride to work for 2 weeks but they were true to their word and now all is well.
I have recommended Bicycles Online and this bike since.
Great step up!!!
Posted by Chris on 7th Mar 2013
I got this bike at the end of january as an early birthday present... the first ime i went out on it I blew away my times by a significant degree. I am totally delighted with the bike and it is a real performer .... straight off the floor. It was well setup from the beginning.... I have done hundreds of km's on it.... Good job guys. The gearing is great for everything I do. It even goes well off the bitumen ( track work not mountain biking as such) .... this was the whole reason for going hybrid. Not the fastest road bike out there .... but not too far off the pace.... Love it!!